07 Dec The crux of leadership hiring rests in relationship building
‘In any organization, an empty seat is like an open wound’, according to Scott Wintrip, President of Wintrip Consulting Group. Inadequate talent can result in organizational failure.
‘Am not getting good people’ is a refrain constantly heard within the confines of corporates. Every business aspires to hire the best of talent, build the most successful of teams, raise the organizational bar of performance and thereby see sustained profitability. The talent hunt is perpetually on; but the tools for hunting need to be honed every now and then.
In the journey that commenced with `wanted’ columns in newspapers to the current online hiring, the interviewing and selection process has been going through many changes. In this age, where digital disruption is impacting businesses and business processes, it is but natural that the hiring function goes through another change in the name of technology transformation.
But hiring being a Human Resource function, aren’t humans more capable than machines in making hiring decisions? Not really, according to HBR’s meta-analysis of hiring decisions which found that on average, using an algorithm for selection of profiles outperforms human judgment by at least 25%.
In the next 10 years AI is bound to takeover at least 15-20% of HR jobs; this will help HR folks to focus on high end tasks and align technology with the function. While technology takes care of routine activities of screening and matching fundamental requirements to profiles and also ensure smooth handling of the entailing processes of interview schedules, HR will devote energies and concentration on identifying and hiring the right person.
Technology is indeed a great platform to standardize the pre-hiring process of screening resumes and matching skill to need. While this is relevant for overall organizational recruitment, leadership hiring involves a perceptive human approach. To find that elusive but available talent is akin to finding the proverbial needle in a haystack, and for this, an organization needs skillful human intervention.
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